Client Center

Service Desk Hours of Operation: 7 Days a Week, 7:00 a.m. – 6:00 p.m. EST

How to Contact Support


By Phone: 212-871-5550

Email your request to: support@sorbis.com

Please include:

  • Detailed description of the issue
  • Contact number
  • Detailed description of the issue

You will receive and auto-reply with your ticket number and will receive updates when your ticket status changes until you ticket is closed.

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Emergency & After Hour Support


For afterhours & emergency support, please call our support number @ 212-871-5550 Calls after 6:00 PM will be answered by a live operator and your information will be taken. A service ticket will be created, and a technician will return your call to begin to resolve your service request.

Contact Us


Sorbis_LDITBv3

  • 237 W 37th St, Suite 802
    New York, NY 10018
    United States

212-871-5550

212-871-5550

Portal Access:

To setup a secure portal account where you will be able to create and manage service tickets, please submit a request using any of the methods above.