How to Contact Support
Please use one of the methods below
to submit your support request
By Phone: 212-871-5550
Email your request to: firstname.lastname@example.org
- Contact first and last name
- Call back number
- Description of the problem, please include any error messages or screenshots
You will receive and auto-reply with your ticket number and will receive updates when your ticket status changes until you ticket is closed.
Complete this form
Emergency & After Hour Support
For after hours & emergency support, please call our support number @ 212-871-5550 option 1. Emergency calls placed after 6:00 PM will be handled by our after-hours support team. A service ticket will be created, and a technician will return your call to begin to resolve your service request.
- 237 W 37th St, Suite 802
New York, NY 10018
To setup a secure portal account where you will be able to create and manage service tickets, please submit a request using any of the methods above.