Service Desk Hours of Operation: 7 Days a Week, 7:00 a.m. – 6:00 p.m. EST
Contact Support Phone: 212-871-5550 Option 1
After Hours Emergency Support
For after hour emergency support, please call our support number @ 212-871-5550 option 1. Calls after 6:00 p.m. will be answered by a live operator and your information will be taken. A service ticket will be created, and a technician will return your call to begin to resolve your service request.
To setup a secure portal account where you will be able to create and manage service tickets, please email your request using the email option above or contact our service desk to submit your request.